Accelerate service excellence and drive-up revenue with agentic-AI
Many companies struggle to capitalize on service operations, missing critical revenue opportunities. By seamlessly integrating Siemens Teamcenter service lifecycle management (SLM) and Salesforce CRM, manufacturers have the ability to transform their service activities and drive up new revenue in their aftermarket business. Additionally, leveraging agentic AI can automate processes and provide deeper insights, accelerating decision-making and enhancing customer engagement.
Agentforce is Salesforce's agentic AI platform. It helps you build and customize autonomous AI agents to help your business get more work done, assists in diagnosing issues, creating cases, and generating work orders and work plans in Salesforce. Field technicians benefit from complete visibility of machine data and service instructions, leading to efficient service delivery and potential revenue opportunities. The integration of Teamcenter and Salesforce ensures accurate tracking and continuous product improvement.
"The future of manufacturing lies in breaking down silos between engineering, service, and sales. Together with Salesforce, we're delivering a solution that truly unlocks great new sources of revenue for Manufacturers."
Dominique Gilles, Global SLM Business Lead at Siemens
Explore Teamcenter SLM for Salesforce and access the factsheet now to discover the Customer-centric approach to service.
Read the white paper to learn more about enhancing your servitization strategy with SLM Listen to the podcast on the Delivering high-quality aftermarket services.
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