Unlocking aftermarket profitability with integrated service lifecycle management
Transforming the installed base into a high-margin engine and building unshakable customer loyalty
Your installed base represents a massive, untapped revenue opportunity. While new equipment margins continue to shrink under competitive pressure, aftermarket parts and services routinely deliver gross margins 4x larger than new equipment sales.
Yet most manufacturers are trapped in a reactive break-fix model, losing high-margin business to gray-market suppliers and third-party service providers because their teams lack visibility into field assets and accurate parts data.
“We have more than 100,000 spare parts we can sell. This is a significant part of our business. Optimizing how we manage spare parts and making it easy for customers and dealers to buy them is a critical success factor for our aftermarket business success.”
- Industrial Machinery Manufacturer
The whitepaper will reveal to you how forward-thinking manufacturers are extending their PLM footprint to create an asset-centric, closed-loop digital thread that transforms aftermarket operations from cost center to profit engine.
You'll discover:
✓ The three pillars of aftermarket success: Service excellence, asset monetization and optimized opportunity-to-quote
✓ Why spare parts management is your secret weapon for reducing inventory costs while ensuring near-perfect parts availability
✓ How AI-powered service planning drives down service delivery costs and accelerates first-time-fix rates
✓ The strategic advantage of Teamcenter SLM + Salesforce integration that bridges PLM and CRM to automate complex aftermarket workflows
Aftermarket business is no longer optional, it's a strategic imperative. Manufacturers who extend their digital thread from design through service and aftermarket create a self-sustaining flywheel, resulting in faster time-to-market, lower service costs, increased aftermarket revenue, expanded EBITDA, and customer loyalty that competitors simply cannot match.
Download the white paper now and discover how Teamcenter Service Lifecycle Management provides the technological foundation to turn your installed base into a resilient, high-margin growth engine.