Comprehensive service lifecycle management (SLM), where product knowledge is tied to service activities - is key to turning service into a profitable business. Zvi Feuer, Senior VP of Digital Manufacturing at Siemens Digital Industries Software discusses the role of service lifecycle management and the value it brings to manufacturers - from managing asset and equipment health on the factory floor, to equipping service technicians in the field with the right information, to driving new service-related business models.
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Service Lifecycle Management is a critical component of the digital enterprise for manufacturers that want to maximize the value of their products by offering reliable and efficient services throughout the entire asset lifecycle. Teamcenter SLM extends beyond the initial design and manufacturing phases to cover the service and maintenance aspects throughout the product's life. SLM is particularly relevant for industries where products have long lifecycles and require ongoing support, such as industrial machinery, aerospace, marine, automotive, and heavy equipment.