Manufacturer uses Opcenter APS suite to increase throughput, cut work in progress and reduce inventory
Siemens Digital Industries Software production planning and scheduling solutions support strategy for business improvement
Siemens Digital Factory, Motion Control (Siemens Drives) provides variable speed drives for the motion control of electric motors across a wide range of industries.http://www.siemens.co.uk/low-voltage-drives
- Congleton , United Kingdom
- Opcenter, Opcenter APS
- Industry Sector:
- Electronics, Semiconductor devices
A center of excellence with clear plans for growth
The variable speed drives produced every year in the small town of Congleton, 20 miles south of Manchester, travel across the world to be used by manufacturers looking to increase productivity, reduce time-to-market and cut costs. Established in 1971, the Siemens Digital Factory, Motion Control plant (Siemens Drives) employs about 450 people. With current output at approximately 470,000 drives per year, the factory supplies a range of products that are bought both by end-users and by companies that build control systems, machines and panels. By efficiently controlling the speed and torque of the electric motors, variable speed drives deliver clear cost savings; they deliver according to Siemens Totally Integrated Automation concept.
As a role model for Siemens Digital Factory offerings, the Congleton plant is continually seeking to improve flexibility and efficiency. Congleton 2020 is a strategy for sustainable growth based on the ability to meet customer needs more closely and more quickly. Managing director at Siemens Drives, Andrew Peters, explains: “We provide technically innovative, energy-efficient products and have been keeping pace with market growth. However, there is always downward pressure on the price of electronics so our aim is to increase both our rate of growth and our share of the market. We can only do that by responding to customer needs; delivering more customization and introducing configurable products that are relevant to specific sectors and particular applications.”
One major challenge for Siemens Drives is that the Congleton plant does not sell directly; it supplies a warehouse in Germany that fulfills orders from distributors and customers all over the world. With no pipeline of confirmed customer sales on which to base production, Siemens Drives must manage spikes in demand and sometimes needs to replenish warehouse stock with just four or five days notice.
Peters notes, “We have a successful record on delivery, but it has always been difficult to establish future customer demand, as well as time-consuming and costly to make any changes in production. We recognized that in order to move towards configurability, we needed more focus on our planning and scheduling functions.”
Driven by the desire for process improvement and risk mitigation
Simon Evans, head of operational supply chain at Siemens Drives, describes some of the issues: “We’d previously had some in-house software but over time this had not been fully maintained. Stock levels, open customer orders and sales forecasts for monthly planning had all become the responsibility of one person using separate spreadsheets with numerous formulae. Delivery performance was very high but any manual approach is prone to errors and with responsibility all on one employee, we had a potential single point of failure.”
Sally Bright, planning team leader at Siemens Drives, was that one person. “We had little long-term visibility, particularly with regard to stock being available and in the right location,” she explains. “For high running products with higher margins we could manage; but for the complex, low volume products in Value Stream 3 (VS3), problems were amplified. Because they take longer to build, lead times are longer. We worked on paper, creating a daily plan and telling the factory what to make, but it took a long time. Even if someone produced a schedule for VS3, it was not always clear that we had all the required items available. It was also very difficult for a colleague to step in and cover.”
With everyone at Congleton keen to tackle these issues, Siemens Drives decided to implement the Opcenter Advanced Planning and Scheduling tools. Peters points out, “We could see that this solution would lift us out of the habit of looking backwards at what we’ve previously done. Instead, the Opcenter APS tools look for emerging patterns of demand so that they can highlight potential resourcing issues.”
Reviewing data sources and business processes
Gena Leigh, IT demand and user engagement manager at Siemens Drives, led the implementation team: “Opcenter APS draws from data reserves and it was our role to ensure that we supplied the data and put it into the right format; coordinated connectivity with our ERP system, SAP; and involved internal centers of expertise.”
The team initiated large meetings with representatives from across the factory in order to confirm how to monitor inputs such as work in progress. These were followed by small workshops for internal experts involved in specific processes. “We posed questions and scenarios to them because the Opcenter APS software is all about modeling,” continues Leigh. “Where necessary we changed SAP processes in order to generate the data we needed. Opcenter APS can take data from any application or database; it can also store data that does not reside anywhere else. We found this flexibility to be one of its greatest benefits.”
“The process of implementation questions assumptions,” notes Evans. “It demands a focus on inputs and the cleanliness of data. It also forces the maintenance of process. As a result, we have much better information on which to base decisions.”
Control and clarity
The factory now has a graphical long-term planning tool that works on real data. “Instead of looking at the amount in stock, we can see how much we want to keep in stock and we get a clear answer about our capacity to make,” says Bright.
“What is impressive is the speed with which the system takes raw data and puts it in a plan,” says Evans. “Information is instantly pulled through from forecasting and we get a visible alert to changes. If we need to make an adjustment, we can do it very quickly.”
The production scheduling tool first went live on three product groups within VS3, where complexity is high and it is important to be accurate about the mix and match of stock levels. Barry Birch, software lead in Operational Technology at Siemens Drives describes the benefits: “Working from a range of attributes, parameters and constraints, Opcenter APS does the sequencing and identifies the order in which to build circuit boards. Dependency charts clearly show how one process impacts on another.”
Optimizing delivery, inventory and utilization
Siemens Drives measures performance in terms of delivery capability (DC), which is the ability to deliver to a customer’s own desirable deadline, and delivery reliability (DR), which is the ability to deliver to a confirmed date. Evans notes the immediate results of the implementation project: “We had been achieving near to 100 percent performance on DR so that was not really an issue for us; however, DC had been stuck for a long time at about 58 percent. Better planning led to immediate improvements in our days of cover and we saw an instant rise in DC. That has now settled at 62 percent. On 1,000 customer delivery positions from stock each day, four percent represents a massive improvement.” The plant also measured a 20 percent reduction on inventory of finished goods, from €11 million to €9 million.
Previously, there had been delays at one of the final assembly stages within VS3. Complete clarity on the nature and sequence of production tasks means that operators can now set machines up more effectively. This resulted in a 14 percent improvement in utilization and a 60 percent reduction for semi-finished products in that production cell. “Work in progress (WIP) went down from £45,000 to £15,000; a reduction of £30,000,” reports Evans.
Agility and efficiency underpin future growth
Reflecting on the implementation process, Leigh notes: “Data quality was one of our biggest challenges because in some instances the data did not exist. We invested time and effort and we have seen massive benefits from the Opcenter APS suite. The next phase will be much easier.”
Evans is very clear about the strategic contribution of the Opcenter APS products: “Our new planning and scheduling tools are changing the way we think as a factory, enabling us to focus more on customers and taking us to the next stage of lean production.” Siemens Drives is now looking at expanding the use of the new tools, in particular addressing capacity planning, which will show whether the factory is operating below or above desired capacity and give a graphical view on bills of materials (BOMS).
“Reliability and responsiveness are crucial for our customers and the Opcenter APS tools are now part of our overall strategy,” concludes Peters.