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Achieve growth and customer success through servitization

Aftermarket services are becoming a strategic function for manufacturers

Two service engineers look at what needs to be done to maintain an industrial machine.

Aftermarket services and operations contain big opportunities for growth, profitability and customer loyalty, but many manufacturers struggle with disconnected systems, siloed data and competition from third-party providers. To stay ahead, businesses need to modernize their approach by adopting a servitization model that prioritizes the full service lifecycle.

With AI, IoT, and digital twins, manufacturers can enhance service delivery, unlock new revenue streams, and create more customer value. Connecting the digital thread across engineering, sales and service enables cross-selling, upselling, and stronger ecosystem collaboration.

Download the latest research on aftermarket services and discover new ways to embrace servitization and digital transformation. You can begin breaking down silos, improving service efficiency and delivering exceptional customer experiences — turning your aftermarket strategy into a competitive advantage. Get started today.

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