Boost profits with servitization in energy and utilities
Using service lifecycle management to shift to a service-focused business strategy
Why should energy and utilities owner-operators embrace the growing movement of servitization? Because most companies would appreciate an additional source of revenue that doesn’t require large capital investments or long development cycles. With the additional benefit of greater customer loyalty, customized user experiences and a revenue backbone if asset sales decrease, servitization is a slam dunk.
How do you turn servitization from a concept into a new standard practice? You combine and streamline your product lifecycle management (PLM) and customer relationship management (CRM) efforts with service lifecycle management (SLM).
With an SLM solution, you accomplish what we laid out above by combining knowledge about the product and the customer to set that new standard of seamless, customized user experience.
Download this white paper to find out how profitable your commitment to servitization will be. Plus, learn how this commitment, paired with an SLM solution, makes that profitability seamless to attain.